Introduction to our Terms of Service for consultancy
TERMS OF SERVICE
Red Kite SEO has carefully revised these terms to better articulate our policies, practises and the services we offer. These terms are designed to provide a clear framework of what’s expected from both parties, enhancing the transparency of our relationship.
Our Terms of Service cover vital topics such as user responsibilities, data privacy, intellectual property, and the conditions for using our services. We advise all our clients to take a moment to go through these updated terms, as by continuing to use our services, you agree to abide by them
Please note that these terms are binding, and if you have any questions or need further clarification, we are more than happy to assist. We value your partnership and aim to provide an environment that is beneficial for all parties involved.
Thank you for your attention to this important matter, and we look forward to continuing our fruitful collaboration.
1. Provision of Consultancy Services
Red Kite SEO (“The Consultant”) agrees to provide SEO consultancy services as requested by the client (“The Client”). This includes strategic planning, analysis, and recommendations on optimizing the client’s website and online profiles for search engine performance.
2. Advisory Role
The Consultant’s role is strictly advisory. The Consultant is responsible for providing advice and recommendations, but not for implementing the advice or the completion of tasks related to SEO.
3. Responsibilities of the Client
The Client, their business, employees, assistants, and any other individuals tasked with executing the work are solely responsible for acting on The Consultant’s advice. The Client is also responsible for the execution and implementation of the recommendations provided.
4. Quality of Implementation
The Consultant is not accountable for the quality of tasks or work completed based on their advice. The outcome of any implemented advice is entirely the responsibility of The Client.
5. Result Dependencies
The Consultant cannot be held liable for a lack of results if their advice is not followed or implemented correctly within a reasonable timeframe. The effectiveness of the consultancy service is dependent on the accurate and timely implementation of the advice given.
6. Third-Party Recommendations
The Consultant may suggest third-party services or products to assist with website SEO and online profiles. These are recommendations only, and The Client uses them at their own risk. The Consultant is not liable for the performance or outcome of any third-party services or products used.
7. External Fees
Any third-party services will incur additional fees outside of The Consultant’s consultancy fee. The Client will be responsible for any costs associated with these services.
8. Consultation Agreement
By engaging The Consultant’s services, The Client agrees to a monthly meeting to establish a plan, schedule for implementing advice, and review progress. This agreement is bound by mutual assent, adequate consideration, capacity, and legality.
9. Data Access
The Consultant requires access to The Client’s Google Search Console, Google Analytics, GBP, or any other software that monitors their online performance. This access is essential for providing the best possible service and advice.
10. Consultancy Payments
The Client agrees to pay a consultancy fee for the services provided by The Consultant. This fee is payable upfront before any service is rendered. No research, training documents, or advice will be provided by The Consultant until the full payment is received.
Receipt of payment will be acknowledged by The Consultant via a suitable means, such as an email or a receipt. The Consultant reserves the right to suspend or terminate services if the payment is not received as agreed upon in these terms.
The Client is advised to review the payment terms and conditions carefully before making the payment. By making the payment, The Client agrees to adhere to these terms and conditions. Please note that the upfront fee is non-refundable and serves as an advance payment for the consultancy services to be provided.
11. Data Protection and UK GDPR: How We Ensure Data Protection When You Use Our Services
We are fully committed to respecting and protecting your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our data protection policies and procedures are designed to ensure that your personal data is handled with the utmost care and responsibility.
Whenever you use our services, we collect and process your personal data in accordance with the principles outlined in the UK GDPR. This includes encrypting, de-identifying, or pseudonymizing data where necessary to ensure your privacy.
We strictly follow the rules stipulated in the UK GDPR, which applies whether we’re processing your data manually or using automated systems.
We recognise your rights as a data subject under the UK GDPR, which include the right to access, rectify, or erase your personal data, among others. We are committed to ensuring these rights are met and will provide clear means for you to exercise them.
We also take special care when dealing with sensitive data, also known as “special category data” under the UK GDPR. This type of data requires additional protection and can only be processed under specific conditions.
Our data protection officer (DPO) is responsible for overseeing our data protection strategy and implementation to ensure compliance with UK GDPR requirements. If you have any questions or concerns about how we handle your personal data, you can contact our DPO directly.
Please rest assured that we are continually reviewing and updating our data protection practises to meet the latest regulatory standards and to provide you with the best possible service.
Terms of Service
These Terms of Service are subject to change without prior notice. It is the responsibility of The Client to review this document regularly to stay informed about any changes. If any part of this agreement is found to be invalid or unenforceable, the remaining terms shall remain in effect.
Please note that this document does not constitute a full and comprehensive contract. It is advisable to seek legal counsel before accepting these terms or using the services of Red Kite SEO.